Troubleshooting Puffco Proxy

Puffco Proxy keeps flashing white 3 times

• This is simply an indication that your chamber is not attached. Please try removing
the chamber from the base and reattaching. When reinserting, align the 3 prongs
on the chamber with the base. Do not force the chamber, this can cause irreversible
damage!
• If issues persist, submit a warranty claim through puffco.com/warranty for further
assistance.

Puffco Proxy flashes red-white anytime I try to use it

• The red-white-red-white flashing response from your Proxy is a sign of a chamber
connection error. Please try first removing and cleaning the chamber from the
device. Submerge the chamber in 91%+ IPA for 20 minutes. Never use water or
any other cleaning solutions – 91%+ IPA only! Make sure that the chamber has
thoroughly air dried before reattaching.
• If issues persist, submit a warranty claim through puffco.com/warranty for further
assistance.

Puffco Proxy is showing a solid red light and will not heat up

• If your Proxy is holding a solid red light for 5 continuous seconds, your device is
overheating. Sometimes this can be from something as simple as the device being
stored in a warm area such as your car/garage or from extended use. Simply leave
the device alone and normal functionality will resume shortly!
• If issues persist, submit a warranty claim through puffco.com/warranty for further
assistance.

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