Puffco Peak Pro flashes white 3 times
• Chamber is not attached.
• Please try removing the chamber from the base and reattaching.
Puffco Peak Pro flashes red-white anytime I try to heat
• Chamber connection error.
• First, try removing and cleaning the chamber from the device.
• Submerge the chamber in 91%+ IPA for 20 minutes—never use water.
• Make sure that the chamber has thoroughly air-dried before reattaching.
• If issues persist, submit a warranty claim through the app for further assistance.
Peak Pro showing solid red light and not heating up
• Your device is overheating.
॰ Can be from something as simple as the device being stored in a warm area,
such as your car/garage, or from extended use.
• Leave the device alone and normal functionality will resume shortly.
॰ If issues do persist, submit a warranty claim through the app for further
assistance.
Get in touch with Mi-One® Brands
Customer Service Hours:
Mon - Fri 8AM - 5PM (AZT)
Email us at support@mipod.com
Call us at 1-800-768-9982
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