Domestic Shipping

FREE DOMESTIC SHIPPING ON ORDERS OVER $80! Only online orders $80+ (after discount before tax) inside the US are valid for free shipping. Free shipping will be an option when selecting your shipping method, with a valid purchase. Free shipping valid for most of the 48 continuous U.S. States. No Guam, U.S. Virgin Islands, Puerto Rico, Hawaii, Alaska and APO/DPO/FPO/Other U.S Military Addresses.

INTERNATIONAL: We do not offer international. Orders placed with international shipping will be canceled and refunded. International Customers may call for help with finding a local-distributor. 

ORDERS: All orders have a processing time of 24 to 72 business hours. However, most orders will be shipped within 48 hours. Orders will ship via our reliable shipping carriers with signature required upon delivery with photo ID showing 21 and up per Federal Laws. All shipping methods are in business days (Monday-Friday). Orders may also be reviewed to ensure security and accuracy. If your order is under review, you will be contacted within the same day. 
Please Note: We do not process orders on weekends and all Federal holidays! Your order will continue processing the following business day.

Shipping Carriers:  We have a reliable shipping network that uses regional local carriers to delivery your packages. Errors and delays caused by or as a result of the regional carriers are not the responsibility of MI-One Brands. We do not provide refunds or reships if the package is lost/stolen or damaged but we do have guide package protection for situations like this once it is not removed from the order. Also any packages returned by the carrier will receive a refund minus 15% restocking fee and shipping cost. 

Carrier Delivery Handling Times: After the processing period of 24 to 72 business hours, a tracking email will be automatically sent to the customer to confirm the package is in the final stages of fulfillment and carrier delivery times vary on what part of the country you are located in.

Estimated carrier delivery times

• West Coast (Arizona, Nevada, California, Washington and Idaho) of the US: 3-7 business days in transit
• Eastern Half of the US:  11-18 business days in transit 

Required Adult Signature Service: In accordance with Federal jurisdiction and laws, all vape mail orders will require the use of Adult Signature Confirmation (21+) upon delivery for packages containing e-cigarette related products. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation. If the package is returned because no one is available to sign for the package we will process a refund minus 15% restocking fee and shipping cost.

FILE A CLAIM: Please reach out to our support team at [e-mail] or give us a call at 800-768-9982 Monday Thru Friday 8-5 AZT.