Flashing lights when plugging in your device to charge
The Mi-pod device will indicate to you when it needs a charge by the light changing from blue
(full charge) down to purple (medium charge) down to red (no charge). If your device is still
lighting up blue when you are taking a draw and you attempt to plug it in to charge, you may
experience a blue light flashing 10 times.
This is a normal functionality and just means that your device does not need a charge. Like
other lithium-ion powered devices, we recommend using the device until you fully drain and
charge your Mi-Pod twice. This method will train your battery to fully charge correctly so that
the device’s internal battery won’t die quickly in the future.
If your device is not holding a charge or charging when it has been set on the charger after 2
hours and you attempt to take a draw and still see a red light you may want to try using a
different wall plug/outlet.
If these tips do not resolve the issue with your device, please follow this link to begin your warranty claim: https://mipod.com/pages/device-registration
Get in touch with Mi-One® Brands
Customer Service Hours:
Mon - Fri 8AM - 5PM (AZT)
Email us at support@mipod.com
Call us at 1-800-768-9982
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