The cartridge used may have been leaking into the device while sitting in the battery and stuck to the small connection piece inside of your device. Regular maintenance could prevent this from happening, by just using a Q-Tip to clean inside of your battery where you insert your cartridge.
Call us or email us if you are within the 90-day manufacturers time frame for your warranty, we can get you started on a warranty process to replace your device.
Get in touch with Mi-One® Brands
Customer Service Hours:
Mon - Fri 8AM - 5PM (AZT)
Email us at support@mipod.com
Call us at 1-800-768-9982
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