Flashing lights when plugging in your device to charge.
The Mi-pod device will indicate to you when it needs a charge by changing from blue to purple, then purple to red. If your device is still lighting up blue when you are taking a draw and you attempt to plug it in to charge, you may experience a blue light flashing 10 times. This is a normal functionality and just means that your device does not need a charge. We suggest letting the device die completely, at least two times upon unboxing. This method will train your battery to fully charge correctly, so that the device’s internal battery won’t die quickly in the future. If your device is not holding a charge or charging after 2 hours, you may want to try using a different 1AMP wall plug.
If these tips do not resolve the issue with your device, please follow this link to begin your warranty claim: https://mipod.com/pages/device-registration
Get in touch with Mi-One® Brands
Customer Service Hours:
Mon - Fri 8AM - 5PM (AZT)
Email us at support@mipod.com
Call us at 1-800-768-9982
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