Help Center Agent 2
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Activity overview
Latest activity by Help Center Agent 2-
Help Center Agent 2 created an article,
International Shipping Rules
International Shipping: Due to US Customs & Regulations, any online orders placed at www.mipod.com cannot be shipped outside of the United States. Get in touch with Mi-One® BrandsCustomer Servic...
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Help Center Agent 2 created an article,
Loose Fitting Pods (OG)
If you have a pod that doesn’t fit correctly in the device, it is not the device, it is the pod. Thepod may have a slight deformity that prevents it from catching properly. Users with this issue ma...
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Help Center Agent 2 created an article,
Rapid Firing/Flickering Lights
The LED light indicates the device is firing without actually being vaped on. This only happens in some cases when juice floods down inside the device and shorts out the airflow sensor. Proper main...
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Help Center Agent 2 created an article,
Mi-Pod not Charging
Flashing lights when plugging in your device to charge The Mi-pod device will indicate to you when it needs a charge by the light changing from blue(full charge) down to purple (medium charge) down...
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Help Center Agent 2 created an article,
Exchange and Refund policy
Exchange and Refund policyIf there is an issue with your purchase at www.mipod.com, you can call or email us, and we will guide you through our processes. Returns must be done within 30 days from ...
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Help Center Agent 2 created an article,
How to Submit a 420-Product Warranty Request
We understand how urgent it must be for you to submit a warranty request after taking the necessary troubleshooting steps with a damaged device. Mi-One Brands customer support wants to make this pr...
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Help Center Agent 2 created an article,
Troubleshooting your Pre-Heat Slim Battery
When pressing the fire button, the device just flashes a rainbow light. This may be an indication that your device needs to be charged, give the following steps a try: Plug your device into your 1...
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Help Center Agent 2 created an article,
Pre-Heat Slim Battery Overview
Pre-Heat Slim BatteryThe Pre-Heat Slim Battery is designed for concentrates. With the pre-set variable voltage settings and preheat feature you will not have to worry about overheating your cartrid...
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Help Center Agent 2 created an article,
Pre-Heat Slim Battery Functions
Pre-Heat Slim Battery Functions:The Pre-Heat Slim Battery is designed for concentrates. The Pre-Heat Slim Battery comes at the perfect length of 87mm x 12mm, three variable voltage settings and a w...
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Help Center Agent 2 created an article,
Charging your Pre-Heat Slim Battery
Plug the provided mini USB cable into a 1 AMP wall adapter Insert micro-USB portion into the bottom of the Pre-Heat Slim Battery. A small red light will appear near to the USB port on the bottom...