Help Center Agent 2

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Activity overview

Latest activity by Help Center Agent 2
  • Help Center Agent 2 created an article,

    International Shipping Rules

    International Shipping:  Due to US Customs & Regulations, any online orders placed at www.mipod.com cannot be shipped outside of the United States. However, we have many distributors that sell our ...

  • Help Center Agent 2 created an article,

    Loose Fitting Pods (OG)

    If you have a pod that doesn’t fit correctly in the device, it is not the device, it is the pod. Thepod may have a slight deformity that prevents it from catching properly. Users with this issue ma...

  • Help Center Agent 2 created an article,

    Rapid Firing/Flickering Lights

    The LED light indicates the device is firing without actually being vaped on. This only happens in some cases when juice floods down inside the device and shorts out the airflow sensor. Proper main...

  • Help Center Agent 2 created an article,

    Mi-Pod not Charging

    Flashing lights when plugging in your device to charge The Mi-pod device will indicate to you when it needs a charge by the light changing from blue(full charge) down to purple (medium charge) down...

  • Help Center Agent 2 created an article,

    Exchange and Refund policy

    Exchange and Refund policyIf there is an issue with your purchase at www.mipod.com, you can call or email us, and we will guide you through our processes.  Returns must be done within 30 days from ...

  • Help Center Agent 2 created an article,

    Swon Vaporizer Kit

    Unboxing your new Swon! What to expect when receiving a Swon Vaporizer kit: 1x Swon Vaporizer Battery 1x 510-Thread Small Magnetic Connector (perfect for full gram cartridges) 1x 510-Thread Large ...

  • Help Center Agent 2 created an article,

    Swon Vaporizer Warranty

    At Mi-One Brands we believe that quality matters and more importantly, experience matters. We offer a hassle-free warranty on your Swon Vaporizer. Each battery has a 90-day Manufacturer’s defect wa...

  • Help Center Agent 2 created an article,

    Swon Functions

    Power On: Press the fire button on the battery five times repeatedly fast and the LED light behind the button will flash a rainbow color, Indicating it is turned on.  Power Off: Press the fire butt...

  • Help Center Agent 2 created an article,

    Swon Magnet Connectors

    The Swon Vaporizer, we include two magnet connectors for different types of cartridges you may have. Each magnetic connector will work fine on most cartridges, however, for aesthetic purposes we pr...

  • Help Center Agent 2 created an article,

    Loose-Fitting Cartridge in the Swon

    Small gap between my cartridge and the walls of my Swon.The cartridge has space to move around in your battery and the cartridge seems thin, but you are still able to get vapor production. This occ...